FAQ

We want your shopping experience to feel easy, seamless, and stress-free 💗

 

WHAT TYPE OF HAIR DO YOU OFFER?

We offer premium-quality HD lace wigs and luxury hair extensions  designed for a flawless, natural look. Our hair is soft, full, long-lasting, and made to elevate your everyday look.

 

HOW LONG DOES SHIPPING TAKE?

Processing times vary depending on the item ordered. Once shipped, most orders arrive within 3-4 business days.

Tracking information will be sent via email once your order ships.

 

DO YOU KEEP ITEMS IN STOCK?

Unless stated otherwise, some items may be made-to-order or shipped directly from our trusted vendors to ensure quality and availability.

We work hard to provide fast shipping so your order arrives in a timely manner 💗

 

CAN I BLEACH, COLOR & STYLE THE HAIR?

Yes! Our hair can be bleached, colored, curled, straightened, and styled just like natural hair. For the best results, we recommend professional coloring.

 

HOW LONG DOES THE HAIR LAST?

With proper care, our hair can last up to 2 years or longer. Longevity depends on maintenance, products used, and frequency of wear.

 

HOW SHOULD I CARE FOR MY HAIR?

Use sulfate-free products, brush gently, and store your hair properly when not in use to maintain softness and longevity.

When brushing, always start from the ends and slowly work your way up tot he top to help prevent shedding and tangling 💗

 

WHAT IS HD LACE?

HD lace is a thin, ultra-natural lace designed to melt seamlessly into the skin for an undetectable finish.

 

DO THE WIGS COME PRE-PLUCKED?

Yes! Our wigs are designed to look natural and beginner-friendly with a realistic hairline and soft HD lace.

 

WHAT IF I ENTERED THE WRONG ADDRESS?

Please contact us immediately (by email) before your order ships. Once orders are shipped, we may not be able to make changes. 

 

WHAT IS YOUR RETURN POLICY? 

Due to the nature of our products, all sales are final. However, if there is an issue with your order, please contact us and we'll do our best to help.

 

WHAT IF I NEED HELP WITH MY ORDER?

Our team is always happy to help! Please contact us through our contact page or email us with any questions regarding your order.